Terms & Conditions

This page contains the term & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at JO:AH, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at JO:AH for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.  

Personal Information

All personal information you provide us with or that we obtain will be handled by JO:AH as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to JO:AH and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request JO:AH to delete or correct the information held about you. By accepting the JO:AH conditions, you agree to the above.


All products remain JO:AH's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from JO:AH.

All transfer conducted through JO:AH are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

Local Tax

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customs own expenses. JO:AH is based in Norway and all prices on www.jo-ah.no are including Norwegian tax rates, 25% VAT.

Additional Information

JO:AH reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchases and product offerings without prior notice. At the event of when a product is sold out, JO:AH has the right to cancel the order and refund any amount paid in the best way. JO:AH shall also notify the customer of equivalent replacement products if available.

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All enquiries: love@jo-ah.com